At DC Express, we provide dedicated and personalized medical courier services for health systems, laboratories, and private clinics in our service areas. Our logistics team will create the most efficient routes possible, accounting for each individual client’s needs and desires. Our drivers undergo thorough training in customer service practices, safe specimen handling procedures, safe driving practices, and biohazards, and maintain up-to-date certifications in HIPAA, OSHA, and any other special training required for their route. We are dedicated to your route and don’t share pickups or deliveries with other businesses.

To achieve this, each client works directly with a local management team that hires a team of couriers specifically for the client’s needs. Each client is established with their own courier team, fleet vehicles, and equipment from day one, never commingling client services. This model allows us to provide a fully customizable product to each customer. We start the route when they want, we get to the clinics they service at the times they prefer, and we deliver supplies directly from the lab to the clinic per their request. This also allows us to have nearly perfect on-time delivery accuracy and timing. We work hand in hand with our customers to provide the exact courier service that will suit them best. We are fully customizable to their needs.